Returns & Exchanges

At Chalet Home + Garden, we want you to be completely satisfied with your purchase. If a piece doesn’t perfectly fit your space, you can return most items within 30 days of delivery for a full refund.

1

Initiate Your Return

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your package.

4

Drop Off and Refund

Deliver your package to any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing